Veteran's Assistance Center

5109 N. Nebraska Ave.
Tampa, FL 33603
(813) 238-8557 x300

Tampa Crossroads; Serving those who Served from Visual Communications on Vimeo.

Click here to view our agency’s SSVF Brochure.

If you are a provider and wish to refer a Veteran, click here to download our agency’s SSVF Referral Form.

The Facts

Although flawless counts are nearly impossible to obtain, the VA estimates that 107,000 Veterans are homeless on any given night nationally.

In Hillsborough County, according to the most recent census in 2011, approximately 900 of the estimated 18,000 homeless men, women, & children were Veterans. This does not include those who were at-risk.
Female Veterans are now 2-4 times more likely to end up homeless than civilian women.

According to the Department of Veterans Affairs, the unemployment rate for recently discharged Veterans is nearly 3 times the national average.

Over the past 4 years, Tampa Crossroads, Inc. has assessed and provided services to over 400 homeless and at-risk Veterans and their families in Hillsborough County.  


Supportive Services for Veteran Families Program (SSVF)



Program Description – services extend to all members of Veteran household (as appropriate):
Required Services (direct)

  • Outreach Services
  • Case Management
  • Linkages to Obtaining VA Benefits
  • Linkages to Obtaining Mainstream Benefits
  • Employment/Vocational Counseling
  • *Job Skills/Training Services
  • Legal Services (referrals to subcontracted Bay Area Legal Services)
  • Bus Passes
  • *Child Care Assistance
  • Housing Counseling
  • Income Support Services
  • Peer Mentor Assistance (referrals to subcontracted ACTS)
  • *Moving Assistance
  • *Security Deposit
  • *Utility Deposit
  • *Rent Payment Assistance (including arrears)
  • *Utility Payment Assistance (including arrears)

*Limited financial assistance available and determined on a case-by-case basis.

Minimum Eligibility Criteria:

  • A member of a “Veteran family”:  Either (a) a single Veteran; or (b) a member of a family in which the head of household, or the spouse of the head of household, is a Veteran.
    • Veteran is defined as:  individual who served in the active military, naval, or air service and who were discharged or released under conditions other than dishonorable.
    • Veteran must also qualify for VA Healthcare.
  • Household income at or below 50% of annual median income (AMI), based on GROSS income and household size (see definitions on page 31 for income guidelines).
  • Must meet the definition of homeless as defined under 38 U.S.C 2002(1), the definition in Section 103(a)(42 U.S.C. 11302(a)) of the McKinney-Vento Act:
    • An individual who lacks a fixed, regular, and adequate nighttime residence;
    • An individual who will imminently lose their housing, including housing they own, rent, or live in without paying rent, are sharing with others, and rooms in hotels or motels not paid for by Federal, State, or local government programs or by charitable organizations
    • Must have slept in Hillsborough County the night prior to intake/enrollment.
  • No other resources or supports available to end or prevent homelessness.

Referral Process:

  • Staff identifies Veteran household who appears to meet minimum eligibility requirements above. 
  • Complete the SSVF Referral Form along withsigned Agency ROI and fax to 813-232-2009.

*A Supplemental Referral Form must be completed for Veterans enrolled in HUD-VASH.  Veterans residing in a VA-GPD program must be referred within first 30 days of residency and fall below 30% AMI income to be eligible.

Contact Persons:

  • Marie Galbraith, VAC Program Manager, 813-238-8557 x301
  • Shakeiva Jones, Intake Admin Assist, 813-238-8557 x300